If you're a consumer in the European Union or the United Kingdom, you have a legal right to cancel your order within 14 days of receiving it, without giving a reason. This applies to everything, including items we otherwise list as final sale.

You don't have to use this form. An email to info@crustbikes.com saying you want to cancel works exactly as well — any clear statement counts.

Once you've told us, you have 14 days to send the goods back, and you pay the return shipping. We'll refund you within 14 days of the goods reaching us, including the standard outbound shipping cost.